Terms and Conditions

Terms and Conditions

Effective Date: November 15, 2024


Welcome to Mama Moon Childcare Centre (“we,” “our,” or “us”). These Terms and Conditions govern the use of our website, https://mamamoonchildcarecentre.com/, and our childcare services. By accessing our website or enrolling your child in our programs, you agree to these Terms and Conditions.

If you do not agree with these terms, please do not use our website or services.

Services Provided

We provide childcare services, educational programs, and activities designed for children aged (2-5). Specific details regarding our services, including program descriptions, hours of operation, and fees, are available on our website or upon request.

Enrollment and Registration

Eligibility:

  • Children must meet the age and other requirements outlined in our enrollment policy.

  • Parents/guardians must complete the registration forms, provide necessary medical records, and agree to our policies.

Fees:

  • Registration fees and tuition must be paid according to the payment schedule provided at enrollment.

  • Late payments may incur additional fees as outlined in our fee policy.

Cancellations and Refunds:

  • Cancellation policies, including any applicable refund terms, are provided at the time of registration.

Parent/Guardian Responsibilities

  • Emergency Contact Information: Parents/guardians must provide up-to-date emergency contact information.

  • Authorized Pick-Up: Only individuals listed on the authorized pick-up form will be allowed to collect the child.

  • Health and Safety: Parents/guardians must notify us of any allergies, medical conditions, or special needs their child has.

Childcare Center Policies

Health and Safety:

  • Children showing signs of illness must stay home.

  • If a child becomes ill during the day, parents/guardians will be contacted and must arrange for pick-up promptly.

Behavior Policy:

  • We promote a safe and positive environment. Repeated disruptive or unsafe behavior may result in suspension or termination of services.

Food and Allergies:

  • Parents/guardians must inform us of any dietary restrictions or allergies.

  • We strive to maintain a nut-free facility, but cross-contamination risks may exist.

Limitation of Liability

  • While we take all reasonable precautions to ensure the safety of children, parents/guardians acknowledge that injuries or accidents may occur.

  • We are not liable for personal items brought to the center that may be lost, damaged, or stolen.

  • Our liability is limited to the extent permitted by Canadian law.

Use of Website

Intellectual Property:

All content on our website, including text, images, and logos, is the property of [Childcare Center Name] and is protected by copyright laws. Unauthorized use is prohibited.

Third-Party Links:

Our website may include links to third-party websites. We are not responsible for their content or privacy practices.

Privacy Policy

Our use of personal information is governed by our [Privacy Policy](link to privacy policy).

Termination of Services

We reserve the right to terminate services if:

  • A parent/guardian violates our terms or policies.

  • Payments are not made on time.

  • The child’s needs cannot be reasonably accommodated within our resources.

Governing Law

These Terms and Conditions are governed by the laws of British Columbia, Canada. Any disputes will be resolved in the courts of Vancouver, British Columbia.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: info@mamamoonxhildcarecentre.com
Phone: (672) 515 - 2993
Address: 6736 6th St. V5E3S7. BURNABY